+ Do you offer a rental package service?

No, all our gowns and accessories are for purchase only.

+ Do I need to schedule an appointment?

Yes, you would need to make an appointment with us as we aim to provide a personalised and attentive service to you. We expect your appointment to last approximately 45mins to an hour. Treat the appointment as the important event it is and don't rush the experience! Bring someone who will enjoy this experience with you such as your mother or a bridesmaid, but don't show up with an entourage. Too many opinions will only detract from the one that counts – yours.

+ What are your opening hours?

We open by appointment only. Our appointment hours are from 12pm to 730pm on Mondays to Fridays, and from 1pm to 6pm on Saturdays. We are closed on Sundays and public holidays.

+ How long does it take for my gown to arrive once an order has been placed?

All of our gowns are only made when ordered. Once an order has been placed, it will take approximately 4 months for the gown to arrive in our boutique. Alterations will usually take 1 month. Bridesmaids dresses will arrive within 3.5 months. However, we are happy to accommodate rush orders for most styles at an additional charge.

+ Do I need to make any payment when placing my order?

Yes, we require a 50% deposit upon placing your order, with the remainder to be paid at your first fitting.

+ Can I return or exchange my gown?

Unfortunately, because each gown is made to order, we cannot accept returns or exchanges.

+ Who will place the finishing touches on my gown?

We will call you to arrange for your first fitting once the gown has arrived in our boutique. An experienced seamstress will be on hand to pin the gown for a perfect fit. Typically, a bride will require two to three fittings.

+ What should I consider when choosing the perfect gown?

Before you start trying on gowns, you should consider the following questions: Where will you be hosting the wedding reception (e.g. will it be indoors or outdoors, at a church, or perhaps on the beach)? What is the theme of your wedding? This will keep you from buying a gown that won't feel right on your special day. We will discuss your wedding plans with you to get a better understanding of the wedding you are planning to help you find your perfect gown. Most importantly, remember to keep an open mind: many brides-to-be are surprised to discover what really suits them best.

+ Do you offer other wedding services?

At present, we do not offer any wedding packages or services. However, we have tie-ups with and would be happy to recommend our favourite photographers, videographers, make up artists and hairstylists as well as florists, to you.